Elite iPhone Case — MagSafe Magnetic Metal-Frame Protective Cover with Aluminum Alloy Anti-Drop Design and High-End Shock-Resistant Build

Most metal-frame cases look premium but fall short in daily protection—corners loosen, magnets weaken, and the frame becomes slippery or easily scratched. Many also fail to balance strength with a comfortable grip, making them impractical for long-term use.

This elite MagSafe metal-frame iPhone case is engineered to solve those issues with a reinforced aluminum alloy structure and a strong magnetic ring built directly into the frame. The anti-drop metal body absorbs impact more effectively than standard materials, while the tight frame fit keeps your device secure. Designed to remain comfortable in the hand, it offers shock-resistant protection without unnecessary weight or bulk.

Crafted from high-quality aluminum alloy and precision-milled metal components, the case delivers a refined, high-end feel. Its MagSafe-compatible magnetic system ensures stable wireless charging and accessory attachment, while the premium protective build safeguards your device from drops, scratches, and everyday handling.

Elite iPhone Case — MagSafe Magnetic Metal-Frame Protective Cover with Aluminum Alloy Anti-Drop Design and High-End Shock-Resistant Build Apple iPhone Case Details

• MagSafe Compatibility: Strong integrated magnetic ring for secure wireless charging and accessory alignment.
• Protection: Aluminum alloy anti-drop frame; shock-resistant structural design; scratch-resistant metal finish.
• Materials: High-grade aluminum alloy + metal for superior durability and stability.
• Finish & Handling: Smooth premium metal texture with firm grip and enhanced corner strength.
• Design: High-end minimalist frame engineered for a perfect fit and long-lasting structural integrity.
• Wireless Charging: Fully compatible with MagSafe and standard wireless chargers.
• Device Compatibility: Fits the following iPhone models:
  • iPhone 17 Pro Max, iPhone 17 Pro, iPhone 17 Air, iPhone 17
  • iPhone 16 Pro Max, iPhone 16 Pro, iPhone 16 Plus, iPhone 16e, iPhone 16
  • iPhone 15 Pro Max, iPhone 15 Pro, iPhone 15 Plus, iPhone 15
  • iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14
  • iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13 Mini, iPhone 13
  • iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12 Mini, iPhone 12

A premium metal build, strong magnetic performance, and durable anti-drop frame make this case a high-end protective upgrade for your iPhone.

Warranty Policy

Last updated: February 6, 2026

This Warranty Policy explains the limited warranty coverage provided for products purchased from NovaXCase and the process for submitting a warranty claim. NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania, serving customers in the United States.

Warranty Coverage

All products sold by NovaXCase include a 360-day limited warranty, starting from the date the order is delivered.

This warranty covers defects arising from normal and intended use, including issues related to materials or manufacturing quality. If a product develops a qualifying defect within the warranty period, we will review the claim and, where appropriate, offer a replacement or refund.

If a replacement is not feasible, a refund of the original purchase price may be issued in accordance with this policy and applicable law.

Exclusions

This warranty does not cover:

• Damage resulting from misuse, accidents, abuse, negligence, or use outside normal everyday conditions
• Cosmetic wear and tear, including scratches, scuffs, discoloration, or fading over time
• Damage caused by unauthorized modifications or use of accessories not intended for the product
• Lost or stolen items
• Products damaged after delivery due to improper handling
• Customized or personalized products where warranty exclusions are clearly stated on the product page

How to Submit a Warranty Claim

To request warranty support, please contact us at support@novaxcase.com and include the following information:

• Order number
• A clear description of the issue
• Photos or videos showing the defect, if requested by our support team

If a return is required, our customer support team will provide detailed return instructions. Proof of purchase may be required to process the claim.

Return Address (if requested)

NovaXCase
STORE PHONE CASE SRL
Str. Tineretului 63, Bl. 3, Sc. B, Et. 1, Ap. 14
Dudu, Ilfov, 077041
Romania

Please do not send products back without prior authorization.

Return Shipping

If a warranty claim is approved and the issue is confirmed to be a manufacturing defect, return shipping costs will be covered by NovaXCase. Instructions will be provided by our support team.

Warranty Duration

Warranty coverage begins on the delivery date of the order.
Replacement items are covered only for the remainder of the original warranty period.
After the warranty period ends, any further assistance is offered at our discretion and in accordance with applicable law.

Legal Rights

This warranty is provided in addition to any rights you may have under applicable consumer protection laws. Nothing in this policy limits or excludes mandatory statutory rights, including those applicable to customers in the United States.

Policy Updates

NovaXCase may update this Warranty Policy from time to time. The version published on our website at the time of purchase applies to your order.

Questions or Support

If you have questions regarding warranty coverage or a specific product, please visit our FAQ page or contact our customer support team.

Contact Information

Business Name: NovaXCase

Legal Company Name: STORE PHONE CASE SRL

Company Registration Number: 46641135

Business Email: support@novaxcase.com

Business Phone Number: +40745857159

Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania

Country of Registration: Romania

VAT: Not applicable

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.

Shipping Policy

Last updated: February 6, 2026

Who We Are

NovaXCase (“we,” “us,” or “our”) operates the website www.novaxcase.com (the “Site”). NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania. This Shipping Policy explains how orders are processed, shipped, and delivered to customers located in the United States.

Shipping Range

Delivery Area
We currently ship orders exclusively within the United States.

Future Availability
We may expand shipping to additional countries in the future. Any changes will be reflected on this page and at checkout.

Shipping Costs

Shipping costs are displayed clearly at checkout before payment is completed.

United States (USD)

• Free Shipping: $0.00
• Insured Shipping + Skip the Line: $4.95
• Priority Express Shipping: $9.95

No additional shipping charges apply beyond what is shown at checkout.

Order Processing Time

• Processing Days: Orders are processed Monday to Friday, excluding public holidays.
• Processing Time: Orders are processed within 0–2 business days, depending on the selected shipping method.
• Order Cut-Off Time: Orders placed before 12:00 PM (GMT+02:00) Eastern European Standard Time, Bucharest (EET/EEST) are processed the same business day when possible. Orders placed after the cut-off time are processed the next business day.

Orders are not processed on weekends or public holidays.

Delivery Timeframes

All delivery estimates are approximate and exclude weekends and public holidays.

Free Shipping:

• Order Processing: 1–2 business days (Mon–Fri)
• Transit Time: 7–11 business days (Mon–Fri)
• Estimated Total Delivery Time: 8–13 business days (Mon–Fri)

Insured Shipping + Skip the Line

• Order Processing: 0–2 business days (Mon–Fri)
• Transit Time: 6–10 business days (Mon–Fri)
• Estimated Total Delivery Time: 6–12 business days (Mon–Fri)

Priority Express Shipping

• Order Processing: 0–1 business day (Mon–Fri)
• Transit Time: 5–9 business days (Mon–Fri)
• Estimated Total Delivery Time: 5–10 business days (Mon–Fri)

Delivery times may vary due to carrier operations, weather conditions, peak periods, or other logistical factors beyond our control.

Shipping & Fulfillment Information

Fulfillment Origin
Orders are fulfilled and dispatched from Romania.

Courier Services
We work with reliable carriers such as DHL, FedEx, and other reputable international and regional postal services.

Tracking
All orders include shipment tracking.

Insurance
Shipments are insured against loss or damage during transit.

Packaging
Packaging may vary depending on availability and product type.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number and carrier information. You can track your order using the tracking link provided or via the Track Your Order page on our website.

Lost, Missing, or Damaged Orders

If your order arrives damaged, incomplete, or appears to be missing items, please contact us within 7 days of delivery.

If your order does not arrive within the estimated delivery timeframe, please contact us so we can initiate an investigation with the shipping carrier.

Support Email: support@novaxcase.com

All resolutions are handled in accordance with our Return & Refund Policy.

Returns

For return, refund, and exchange information, please refer to our Return & Refund Policy.

Contact Us

If you have questions or concerns regarding shipping, please contact us:

Business Name: NovaXCase

Legal Company Name: STORE PHONE CASE SRL

Company Registration Number: 46641135

Business Email: support@novaxcase.com

Business Phone Number: +40745857159

Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania

Country of Registration: Romania

VAT: Not applicable

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.

NovaXCase Return and Refund Policy

Last Updated: February 6, 2026

Thank you for shopping with us at NovaXCase. Our Return and Refund Policy is designed to provide a clear, transparent, and fair process for returns, refunds, and exchanges. Please review the information below to understand eligibility, procedures, and timelines.

Scope and Contact Information

This policy applies to orders shipped within the United States.
For questions regarding returns or refunds, please contact us using the details below:

• Email: support@novaxcase.com
• Phone: +40745857159

Address:
NovaXCase
STORE PHONE CASE SRL
Str. Tineretului 63, Bl. 3, Sc. B, Et. 1, Ap. 14
Dudu, Ilfov, 077041
Romania

Policy Overview

• Return Period: 90 days from the delivery date
• Refund Processing Time: Within 7 business days after inspection
• Return Shipping Costs: Covered by the customer unless the product is defective, damaged, or incorrect

Order Cancellations

Orders may be cancelled shortly after purchase by contacting our customer support team.
If an order has already been shipped, it cannot be cancelled and must follow the return process outlined below.

Return Conditions

Returns are accepted under the following conditions:

• Return Window: Items must be returned within 90 days of delivery.
• Item Condition: Items must be unused, undamaged, and returned in their original packaging with all included accessories.
• Proof of Purchase: A valid order number is required for all returns.
• Exceptions: Custom or personalized products and items clearly marked as non-returnable on the product page are not eligible for return.

Return Instructions

To initiate a return, please follow these steps:

• Contact Customer Service: Email support@novaxcase.com with your order number and the reason for return. Supporting photos may be requested.
• Receive Return Authorization: Our support team will review your request and provide return instructions. Returns must be authorized before being sent back.
• Return Packaging: Securely package the item in its original packaging with all included components.
• Shipping: Follow the instructions provided in your return authorization email.
• Return shipping costs are covered by the customer unless the item is defective, damaged, or incorrect.

Refund Policy

• Refund Approval: Once your returned item is received and inspected, we will notify you of the approval status.
• Processing Time: Approved refunds are processed to the original payment method within 7 business days. Your bank or payment provider may require an additional 10–15 business days to post the refund.
• Confirmation: You will receive a confirmation email once the refund has been processed. If the refund does not appear within the expected timeframe, please contact your bank or reach out to us for assistance.

Exchange Policy

We offer exchanges for defective or incorrect items.
If you ordered the wrong model, color, or variant, please follow the return process and place a new order for the desired item. Exchange requests are subject to product availability.

Exceptions and Special Cases

• Defective or Damaged Items: If your item arrives damaged or defective, please contact us as soon as possible. We will arrange a return at no cost and offer a replacement or refund.
• Incorrect Items: If you receive an incorrect product, please contact us and we will cover return shipping and send the correct item.
• Lost Packages: If your order does not arrive within the estimated delivery timeframe, please contact us so we can initiate an investigation with the shipping carrier.

Processing Times

• Return Request Window: Within 90 days of delivery
• Inspection Period: Within 7 business days after receipt
• Refund Issuance: Within 7 business days after inspection

Return Shipping Address (if authorized)

NovaXCase
STORE PHONE CASE SRL
Str. Tineretului 63, Bl. 3, Sc. B, Et. 1, Ap. 14
Dudu, Ilfov, 077041
Romania

Do not send returns without prior authorization.

Legal Rights

This policy is provided in addition to your rights under applicable consumer protection laws. Nothing in this policy limits or excludes mandatory statutory rights available to customers in the United States.

Contact Information

Business Name: NovaXCase

Legal Company Name: STORE PHONE CASE SRL

Company Registration Number: 46641135

Business Email: support@novaxcase.com

Business Phone Number: +40745857159

Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania

Country of Registration: Romania

VAT: Not applicable

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.

Contact Us

This page provides contact information for order-related questions, product inquiries, or general customer support. ZenithXCase is operated by Brezan Ana-Eleonora, registered in Romania, serving customers in the United States.

CONTACT INFORMATION

Business Name: ZenithXCase

Owner: Brezan Ana-Eleonora

Address: Str. Izvoarelor nr. 25B, Sîngeorz-Băi, Bistrița-Năsăud, 425300, Romania

E-Mail: support@zenithxcase.com

Contact Form: Click Here

Phone:

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.

QUICK LINKS

• Frequently Asked Questions
  
• Privacy Policy
  
• Terms & Conditions
  
• About Us

CONTACT US

We strive for reliable, transparent, and efficient customer support. If you have questions regarding your order, shipping, returns, or products, please contact us using the details above or by filling out the contact form below. Your feedback is highly valuable to us. We aim to respond within 24–48 hours on business days.

About Us

Welcome to NovaXCase. We are an online store focused on mobile phone cases and accessories, built with the aim of offering a clear, reliable, and straightforward shopping experience. NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania.

Our approach is simple: provide well-presented products, transparent business information, and responsive customer support, so customers always know who they are buying from and what to expect.

Our Story

NovaXCase was created to serve customers looking for practical and modern phone cases without unnecessary complexity. We focus on products designed for everyday use, combining protection, functionality, and clean design.

From our base in Romania, we operate our online store and serve customers exclusively in the United States, applying consistent standards of service, communication, and order handling to every order.

What We Value

Quality
We select phone cases and accessories intended to protect devices while maintaining a refined and functional appearance suitable for daily use.

Transparency
Clear product descriptions, accessible policies, and visible business details are essential to how we operate.

Customer Support
We prioritize timely and professional communication, assisting customers before purchase, during order processing, and after delivery when needed.

Continuous Improvement
We regularly review our products, services, and customer feedback to improve our offering and overall shopping experience.

Why Choose NovaXCase

• Free shipping within the United States
• Clear and accessible return and refund policies
• Secure payment options, including Visa, Mastercard, PayPal, Apple Pay, and Google Pay
• Customer support available Monday to Friday, between 9:00 am and 18:00 pm (Romania Time – EET/EEST)

Our Commitment

NovaXCase is an independently operated business. We are committed to operating responsibly, communicating clearly, and building long-term trust with our customers. From browsing the website to receiving an order and accessing support, our goal is to provide a smooth and dependable experience.

CEO Note

NovaXCase was founded with the intention of creating an online store where transparency and consistency come first. As CEO, I believe trust is earned through honest communication, clear policies, and respect for the customer.

Every aspect of our operation, from product presentation to customer support, is guided by these principles. We aim to grow NovaXCase responsibly and sustainably, focusing on long-term relationships rather than short-term gains.

Thank you for choosing NovaXCase and for taking the time to learn more about our business.

— CEO, NovaXCase
STORE PHONE CASE SRL

Questions or Support

If you have questions about our products, shipping, or policies, please visit our FAQ page or contact our customer support team using the information provided on our Contact page.

Contact Information

Business Name: NovaXCase

Legal Company Name: STORE PHONE CASE SRL

Company Registration Number: 46641135

Business Email: support@novaxcase.com

Business Phone Number: +40745857159

Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania

Country of Registration: Romania

VAT: Not applicable

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.