Payment Policy

Last updated: February 6, 2026

This Payment Policy explains how payments and billing are handled on the NovaXCase website. NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania, serving customers in the United States.

Accepted Payment Methods

To provide a secure and convenient checkout experience, NovaXCase accepts the following payment methods:

Visa
Mastercard
PayPal
Apple Pay
Google Pay

All transactions are processed in USD (United States Dollars).

Payment Conditions

Full payment is required at the time of checkout.
Orders are confirmed only after successful payment authorization.
If a payment is declined, cancelled, or fails to process, the order will not be completed.

Pricing and Currency

All prices displayed on www.novaxcase.com are listed in USD.
Prices may change at any time; the price shown at checkout applies to your order.
Applicable taxes, shipping costs, and any additional fees are calculated and displayed during checkout before payment is completed.

Secure Transactions

NovaXCase uses industry-standard security measures to protect payment information.
All payments are processed through secure, PCI DSS–compliant payment gateways, including Shopify Payments and PayPal.
Payment details are encrypted using SSL technology and are never stored on our servers.

Refunds and Chargebacks

Refunds are handled in accordance with our Returns & Refunds Policy.
Approved refunds are issued to the original payment method used at checkout.
Refund processing times may vary depending on the payment provider and financial institution and may take several business days to appear on your statement.

If you have a billing concern, please contact us at support@novaxcase.com before initiating a chargeback so we can assist you directly.

Fraud Prevention

NovaXCase reserves the right to cancel, hold, or review any order suspected of fraudulent activity.
Additional verification may be requested for certain transactions.
All payments are subject to automated and manual fraud screening to ensure transaction security.