California Consumer Privacy Act (CCPA / CPRA) Policy
Last updated: February 6, 2026
This CCPA / CPRA Policy explains the privacy rights of California residents and how NovaXCase collects, uses, and discloses personal information in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania, serving customers in the United States.
Your Rights Under CCPA / CPRA
If you are a California resident, you have the following rights regarding your personal information, subject to certain legal limitations:
Right to Know
You may request information about the categories and specific pieces of personal information we collect, use, and disclose.
Right to Delete
You may request the deletion of personal information we have collected about you, subject to exceptions permitted by law, such as compliance with legal obligations or fraud prevention.
Right to Correct
You may request correction of inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
You may opt out of the sale or sharing of your personal information. NovaXCase does not sell personal information for monetary value.
Right to Limit Use of Sensitive Personal Information
You may request limitations on the use or disclosure of sensitive personal information where applicable.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights, including by denying services, charging different prices, or providing a different level of quality.
Personal Information We Collect
We may collect the following categories of personal information:
- Identifiers, such as name, email address, phone number, and shipping address
- Commercial information, such as purchase history and order details
- Internet or network activity, such as IP address, browser type, and site usage data
- Payment and billing information, processed securely through trusted payment providers
- Customer service communications and support inquiries
We do not knowingly collect personal information from individuals under the age of 16.
How We Use Personal Information
We use personal information to:
- Process and fulfill orders
- Provide customer support and respond to inquiries
- Operate, maintain, and improve our website and services
- Detect fraud and enhance security
- Comply with legal and regulatory obligations
Marketing communications are sent only where permitted by law and in accordance with user preferences.
Sharing of Personal Information
We may share personal information with:
- Service providers and partners who assist with payment processing, order fulfillment, website hosting, and customer support
- Logistics and shipping partners for order delivery
- Government authorities or regulators when required by law
NovaXCase does not sell personal information for monetary compensation. We do not use or disclose sensitive personal information for purposes other than those permitted by law.
Exercising Your Privacy Rights
California residents may submit a privacy request by contacting us through one of the methods below:
- Email: support@novaxcase.com
- Phone: +40745857159
To protect your privacy, we may need to verify your identity before processing your request. We will respond to verified requests within 45 days, as required by law.
Do Not Sell or Share My Personal Information
NovaXCase does not sell personal information.
If you wish to opt out of the sharing of personal information for targeted advertising or analytics purposes, you may contact us using the details above.
Questions or Support
If you have questions regarding this policy or your privacy rights, please contact our customer support team.
Contact Information
Business Name: NovaXCase
Legal Company Name: STORE PHONE CASE SRL
Company Registration Number: 46641135
Business Email: support@novaxcase.com
Business Phone Number: +40745857159
Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania
Country of Registration: Romania
VAT: Not applicable
Contact Form: Click Here
Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)
Response Time: Inquiries are typically answered within 24–48 hours on business days.



