Security Statement
Last updated: February 6, 2026
At NovaXCase, the security of customer information is a priority. We take reasonable technical and organizational measures to help protect personal and payment information and to provide a safe online shopping experience.
NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania, serving customers in the United States.
Our Security Practices
SSL Encryption
All data transmitted between your browser and our website is protected using Secure Socket Layer (SSL) encryption to help safeguard sensitive information during checkout and account interactions.
Secure Payment Processing
Payments on NovaXCase are processed through trusted, PCI DSS–compliant payment providers, including Visa, Mastercard, PayPal, Apple Pay, and Google Pay. Payment information is handled directly by these providers and is not stored on our servers.
Data Protection
We do not store full credit card numbers or sensitive payment credentials on our systems. Access to personal data is limited to authorized personnel and service providers who require it to perform their duties.
Account Security
Customers are encouraged to use strong passwords and keep account credentials confidential. We implement safeguards designed to reduce the risk of unauthorized access.
Fraud Prevention
Orders may be reviewed as part of routine fraud prevention checks.
Transactions that appear suspicious may be temporarily held, reviewed, or cancelled to protect customers and prevent unauthorized activity.
Ongoing Monitoring
We periodically review and update our security measures to address evolving risks and to maintain alignment with generally accepted industry practices.
Customer Responsibility
While we take reasonable steps to protect personal information, customers also play a role in maintaining security. Please keep login credentials private and notify us immediately if you believe your account or personal information has been compromised.
Contact Information
If you have questions or concerns related to security, please contact us:
Business Name: NovaXCase
Legal Company Name: STORE PHONE CASE SRL
Company Registration Number: 46641135
Business Email: support@novaxcase.com
Business Phone Number: +40745857159
Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania
Country of Registration: Romania
VAT: Not applicable
Contact Form: Click Here
Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)
Response Time: Inquiries are typically answered within 24–48 hours on business days.



