Terms and Conditions

Last updated: February 6, 2026

Who We Are

NovaXCase (“we,” “us,” or “our”) operates the website www.novaxcase.com (the “Site”). We provide mobile phone cases and accessories to customers in the United States through our online store. NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania. These Terms and Conditions govern your access to and use of our Site and services.

Acceptance of Terms

By accessing and using our Site, you agree to comply with these Terms and Conditions and all related policies referenced on the Site. If you do not agree with these Terms, you must not use our Site. We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use the Site for personal and non-commercial purposes only.

Definitions

To ensure clarity, the following definitions apply whenever these terms are used in these Terms and Conditions:

Cookie
A small text file stored on your device by your web browser to enable site functionality, analytics, and preference storage.

Company
Refers to STORE PHONE CASE SRL, Str. Tineretului 63, Bl. 3, Sc. B, Et. 1, Ap. 14, Dudu, Ilfov, 077041, Romania.

Country
Romania.

Device
Any internet-connected device such as a smartphone, tablet, laptop, or desktop computer used to access the Site.

Service
The sale of mobile phone cases and accessories through the NovaXCase website.

Third-party service
External providers such as payment processors, shipping carriers, analytics providers, and marketing platforms.

Website
The NovaXCase website, accessible at www.novaxcase.com

You
Any individual or entity accessing the Site or purchasing products from NovaXCase.

User Responsibilities

You agree to:

• Provide accurate, current, and complete information when placing an order or contacting us.
• Maintain the security of your account information and devices.
• Notify us immediately of any unauthorized use or suspected security breach.
• Accept responsibility for all activities carried out using your account or device.

Restrictions

You agree not to, and not to permit others to:

• Sell, license, distribute, or commercially exploit any part of the Site.
• Modify, create derivative works of, reverse engineer, or decompile any part of the Site.
• Remove, alter, or obscure any copyright, trademark, or proprietary notices belonging to NovaXCase or its licensors.

Information We Collect

We may collect personal information when you:

• Place an order
• Subscribe to communications
• Contact customer support

Types of information collected may include:

• Personal identification information such as name, email address, shipping address, and phone number.
• Payment information, which is processed securely by third-party payment processors and not stored on our servers.
• Non-personal technical data such as browser type, device type, IP address, and site usage data.

Orders, Pricing, and Availability

All orders are subject to acceptance and product availability. Prices are displayed in USD and may change without notice. If an error affects your order, we will notify you and provide a refund or alternative solution.

Payments and Security

Payments are processed securely through PCI DSS-compliant payment providers, including Visa, Mastercard, PayPal, Apple Pay, and Google Pay. We use SSL encryption to protect transactions. For full details, please refer to our Payment Policy.

Shipping

Orders are processed from Romania and shipped exclusively to customers in the United States using trusted carriers. Delivery times are estimates and may vary. Full details are provided in our Shipping Policy.

Return and Refund Policy

If you are not satisfied with your purchase, returns and refunds are handled in accordance with our Return & Refund Policy, which forms an integral part of these Terms and Conditions.

Intellectual Property

All content on the Site, including text, images, designs, logos, and graphics, is the property of NovaXCase or its licensors and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, NovaXCase shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Nothing in these Terms limits mandatory statutory consumer rights.

Indemnification

You agree to indemnify and hold harmless NovaXCase, STORE PHONE CASE SRL, and their affiliates, employees, and partners from any claims, losses, liabilities, damages, or expenses arising out of your violation of these Terms or misuse of the Site.

Your Suggestions

Any feedback, ideas, or suggestions you submit to NovaXCase regarding the Site or services may be used by us without restriction or compensation.

Your Consent

By using our Site or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and all related policies.

Links to Other Websites

Our Site may contain links to third-party websites not operated or controlled by NovaXCase. We are not responsible for the content, policies, or practices of third-party websites. Accessing third-party sites is at your own risk.

Cookies

NovaXCase uses cookies to support essential website functionality and analytics. You can manage cookie preferences through your browser settings or the cookie consent banner. For more information, please see our Cookie Policy.

Governing Law and Consumer Rights

These Terms and Conditions are governed by the laws of Romania. Nothing in these Terms limits or excludes mandatory consumer protection rights available under the laws of your country of residence, including the United States.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the revised date. Continued use of the Site constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Business Name: NovaXCase

Legal Company Name: STORE PHONE CASE SRL

Company Registration Number: 46641135

Business Email: support@novaxcase.com

Business Phone Number: +40745857159

Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania

Country of Registration: Romania

VAT: Not applicable

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.