Luxury iPhone Case — Original MagSafe Magnetic Aluminum Alloy Metal Frame Anti-Drop Protective Cover

Crafted with a premium aluminum alloy metal frame, this luxury iPhone case delivers a refined balance of strength and modern design. The solid metal construction provides a high-end feel while maintaining a slim, lightweight profile suitable for everyday use.

Built-in MagSafe magnetic support ensures stable wireless charging and seamless compatibility with magnetic accessories. The reinforced metal frame offers reliable anti-drop protection, helping shield your device from impacts, bumps, and daily handling wear.

Ideal for users who want a clean metal aesthetic combined with MagSafe convenience and dependable drop protection.

Luxury iPhone Case — Original MagSafe Magnetic Aluminum Alloy Metal Frame Anti-Drop Protective Cover Details

• Aluminum Alloy Metal Frame: Precision metal construction delivers durability, structure, and a premium finish.
• MagSafe Magnetic Support: Integrated magnets ensure secure alignment for wireless charging and accessories.
• Anti-Drop Protection: Reinforced frame helps reduce damage from everyday drops and impacts.
• Slim Metal Profile: Lightweight structure maintains a sleek look without unnecessary bulk.
• Scratch & Wear Resistance: Metal surface resists everyday marks for long-lasting appearance.
• Secure Grip Design: Engineered for comfortable handling during daily use.
• Precise Cutouts: Accurate openings allow easy access to all ports, buttons, and speakers.
• Device Compatibility:
  • iPhone 17 Pro Max, iPhone 17 Pro, iPhone 17 Air, iPhone 17
  • iPhone 16 Pro Max, iPhone 16 Pro, iPhone 16 Plus, iPhone 16e, iPhone 16
  • iPhone 15 Pro Max, iPhone 15 Pro, iPhone 15 Plus, iPhone 15
  • iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14
  • iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13 Mini, iPhone 13
  • iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12 Mini, iPhone 12

A premium aluminum MagSafe case designed for users who value metal durability, wireless charging support, and reliable everyday protection.

Shipping Policy

Last updated: February 6, 2026

Who We Are

NovaXCase (“we,” “us,” or “our”) operates the website www.novaxcase.com (the “Site”). NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania. This Shipping Policy explains how orders are processed, shipped, and delivered to customers located in the United States.

Shipping Range

Delivery Area
We currently ship orders exclusively within the United States.

Future Availability
We may expand shipping to additional countries in the future. Any changes will be reflected on this page and at checkout.

Shipping Costs

Shipping costs are displayed clearly at checkout before payment is completed.

United States (USD)

• Free Shipping: $0.00
• Insured Shipping + Skip the Line: $4.95
• Priority Express Shipping: $9.95

No additional shipping charges apply beyond what is shown at checkout.

Order Processing Time

• Processing Days: Orders are processed Monday to Friday, excluding public holidays.
• Processing Time: Orders are processed within 0–2 business days, depending on the selected shipping method.
• Order Cut-Off Time: Orders placed before 12:00 PM (GMT+02:00) Eastern European Standard Time, Bucharest (EET/EEST) are processed the same business day when possible. Orders placed after the cut-off time are processed the next business day.

Orders are not processed on weekends or public holidays.

Delivery Timeframes

All delivery estimates are approximate and exclude weekends and public holidays.

Free Shipping:

• Order Processing: 1–2 business days (Mon–Fri)
• Transit Time: 7–11 business days (Mon–Fri)
• Estimated Total Delivery Time: 8–13 business days (Mon–Fri)

Insured Shipping + Skip the Line

• Order Processing: 0–2 business days (Mon–Fri)
• Transit Time: 6–10 business days (Mon–Fri)
• Estimated Total Delivery Time: 6–12 business days (Mon–Fri)

Priority Express Shipping

• Order Processing: 0–1 business day (Mon–Fri)
• Transit Time: 5–9 business days (Mon–Fri)
• Estimated Total Delivery Time: 5–10 business days (Mon–Fri)

Delivery times may vary due to carrier operations, weather conditions, peak periods, or other logistical factors beyond our control.

Shipping & Fulfillment Information

Fulfillment Origin
Orders are fulfilled and dispatched from Romania.

Courier Services
We work with reliable carriers such as DHL, FedEx, and other reputable international and regional postal services.

Tracking
All orders include shipment tracking.

Insurance
Shipments are insured against loss or damage during transit.

Packaging
Packaging may vary depending on availability and product type.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number and carrier information. You can track your order using the tracking link provided or via the Track Your Order page on our website.

Lost, Missing, or Damaged Orders

If your order arrives damaged, incomplete, or appears to be missing items, please contact us within 7 days of delivery.

If your order does not arrive within the estimated delivery timeframe, please contact us so we can initiate an investigation with the shipping carrier.

Support Email: support@novaxcase.com

All resolutions are handled in accordance with our Return & Refund Policy.

Returns

For return, refund, and exchange information, please refer to our Return & Refund Policy.

Contact Us

If you have questions or concerns regarding shipping, please contact us:

Business Name: NovaXCase

Legal Company Name: STORE PHONE CASE SRL

Company Registration Number: 46641135

Business Email: support@novaxcase.com

Business Phone Number: +40745857159

Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania

Country of Registration: Romania

VAT: Not applicable

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.

ZenithXCase Return and Refund Policy

Last Updated: February 23, 2026

Thank you for shopping with us at ZenithXCase. Our Return and Refund Policy aims to ensure a smooth and transparent experience. Please review the guidelines below for eligibility, processes, and timelines for returns, refunds, and exchanges.

Scope and Contact Information

For questions regarding returns and refunds, please contact us through any of the methods below:

• Email: support@zenithxcase.com
• Phone: +40734099988
  
• Address: Str. Izvoarelor nr. 25B, Sîngeorz-Băi, Bistrița-Năsăud, 425300, Romania

Policy Overview

• Return Period: 90 days from delivery date
  
• Refund Processing Time: Within 7 business days after inspection
  
• Return Shipping Costs: Covered by the customer unless the product is defective, damaged, or incorrect

Order Cancellations

You may cancel your order shortly after purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.

Return Conditions

We offer returns under the following conditions:

• Return Window: Items can be returned within 90 days of delivery.
  
• Item Condition: Items must be unused, undamaged, and returned in their original packaging with all included accessories.
  
• Receipt or Proof of Purchase: A valid order number is required for all returns.
  
• Exceptions: Custom or personalized items and products clearly marked as non-returnable on the product page are not eligible for return.

Return Instructions

To start a return, please follow these steps:

• Contact Customer Service: Email support@zenithxcase.com with your order number, reason for return, and any supporting photos if applicable.
  
• Receive Return Authorization: Our team will review your request and provide return authorization and detailed instructions. Returns must be authorized before being sent.
  
• Return Packaging: Safely package the item in its original packaging, including all accessories.
  
• Shipping: Use a reliable shipping service with tracking. Return shipping costs are covered by the customer unless the item is defective, damaged, or incorrect.

Refund Policy

• Refund Approval: Once we receive and inspect your returned item, we will notify you regarding the approval status within 7 business days.
  
• Processing Time: Approved refunds will be processed to your original payment method within 7 business days. Your bank or credit card provider may require additional time to post the refund.
  
• Confirmation: You will receive a confirmation email once the refund is processed.

If you do not see the refund within the expected timeframe, please check with your bank. For further assistance, contact us at support@zenithxcase.com

Exchange Policy

We offer exchanges for incorrect or defective items. Contact us within 90 days of delivery, and we will cover the return shipping costs for eligible exchanges. If an incorrect model, color, or variant was ordered, please follow the return process and then place a new order for the correct item.

Exceptions and Special Cases

• Defective or Damaged Items: If your item arrives damaged or defective, contact us as soon as possible. We will arrange a return at no cost to you and offer a replacement or refund according to your preference.
  
• Incorrect Product: If you receive an incorrect item, please contact us, and we will cover the return shipping and send you the correct item promptly.
  
• Lost Packages: If your package does not arrive within the estimated timeframe, contact us so we can initiate an investigation with the shipping carrier.

Processing Times

• Return Window: Returns must be initiated within 90 days of receiving the item.
  
• Inspection Period: Once received, returns are inspected within 7 business days.
  
• Refund Issuance: Refunds are processed to the original payment method within 7 business days after inspection.

Return Shipping Address

Please send approved returns to:

ZenithXCase, Brezan Ana-Eleonora
Str. Izvoarelor nr. 25B
Sîngeorz-Băi, Bistrița-Năsăud, 425300
Romania

Do not send returns without prior authorization.

Contact Information

If you have further questions or require assistance with returns or refunds, please reach out:

Business Name: ZenithXCase

Owner: Brezan Ana-Eleonora

Address: Str. Izvoarelor nr. 25B, Sîngeorz-Băi, Bistrița-Năsăud, 425300, Romania

E-Mail: support@zenithxcase.com

Contact Form: Click Here

Phone: +40734099988

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.

Contact Us

This page provides contact information for order-related questions, product inquiries, or general customer support. ZenithXCase is operated by Brezan Ana-Eleonora, registered in Romania, serving customers in the United States.

CONTACT INFORMATION

Business Name: ZenithXCase

Owner: Brezan Ana-Eleonora

Address: Str. Izvoarelor nr. 25B, Sîngeorz-Băi, Bistrița-Năsăud, 425300, Romania

E-Mail: support@zenithxcase.com

Contact Form: Click Here

Phone: +40734099988

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.

QUICK LINKS

• Frequently Asked Questions
  
• Privacy Policy
  
• Terms & Conditions
  
• About Us

CONTACT US

We strive for reliable, transparent, and efficient customer support. If you have questions regarding your order, shipping, returns, or products, please contact us using the details above or by filling out the contact form below. Your feedback is highly valuable to us. We aim to respond within 24–48 hours on business days.

About Us

Welcome to NovaXCase. We are an online store focused on mobile phone cases and accessories, built with the aim of offering a clear, reliable, and straightforward shopping experience. NovaXCase is operated by STORE PHONE CASE SRL, a company registered in Romania.

Our approach is simple: provide well-presented products, transparent business information, and responsive customer support, so customers always know who they are buying from and what to expect.

Our Story

NovaXCase was created to serve customers looking for practical and modern phone cases without unnecessary complexity. We focus on products designed for everyday use, combining protection, functionality, and clean design.

From our base in Romania, we operate our online store and serve customers exclusively in the United States, applying consistent standards of service, communication, and order handling to every order.

What We Value

Quality
We select phone cases and accessories intended to protect devices while maintaining a refined and functional appearance suitable for daily use.

Transparency
Clear product descriptions, accessible policies, and visible business details are essential to how we operate.

Customer Support
We prioritize timely and professional communication, assisting customers before purchase, during order processing, and after delivery when needed.

Continuous Improvement
We regularly review our products, services, and customer feedback to improve our offering and overall shopping experience.

Why Choose NovaXCase

• Free shipping within the United States
• Clear and accessible return and refund policies
• Secure payment options, including Visa, Mastercard, PayPal, Apple Pay, and Google Pay
• Customer support available Monday to Friday, between 9:00 am and 18:00 pm (Romania Time – EET/EEST)

Our Commitment

NovaXCase is an independently operated business. We are committed to operating responsibly, communicating clearly, and building long-term trust with our customers. From browsing the website to receiving an order and accessing support, our goal is to provide a smooth and dependable experience.

CEO Note

NovaXCase was founded with the intention of creating an online store where transparency and consistency come first. As CEO, I believe trust is earned through honest communication, clear policies, and respect for the customer.

Every aspect of our operation, from product presentation to customer support, is guided by these principles. We aim to grow NovaXCase responsibly and sustainably, focusing on long-term relationships rather than short-term gains.

Thank you for choosing NovaXCase and for taking the time to learn more about our business.

— CEO, NovaXCase
STORE PHONE CASE SRL

Questions or Support

If you have questions about our products, shipping, or policies, please visit our FAQ page or contact our customer support team using the information provided on our Contact page.

Contact Information

Business Name: NovaXCase

Legal Company Name: STORE PHONE CASE SRL

Company Registration Number: 46641135

Business Email: support@novaxcase.com

Business Phone Number: +40745857159

Business Address: Str. Tineretului 63 Bl. 3 Sc. B Et. 1 Ap. 14, Dudu, Ilfov, 077041, Romania

Country of Registration: Romania

VAT: Not applicable

Contact Form: Click Here

Business Hours: Monday to Friday between 9:00 am to 18:00 pm (Romania Time - EET/EEST)

Response Time: Inquiries are typically answered within 24–48 hours on business days.